automadocs / help / contact.md
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Questions, bugs, or billing
AutomaDocs is self-serve first (FAQ, docs, status). Use this form for feedback, bug reports, or account issues - we reply by email when we can, usually within a few business days. Clear reproduction steps help a lot.
01
Reach us
Contact Methods
Questions or feedback
Self-Service
Most questions answered in our FAQ
Note
AutomaDocs is primarily self-service. Replies by email usually take a few business days.
02
Message
Send Us a Message
Include the repo, workflow, expected behavior, and the exact outcome you need.
03
After
What Happens After You Contact Us
We are a small, product-led operation - there is no separate support department or priority phone line. You will get a human reply by email when we can; typical turnaround is a few business days depending on volume.
For bugs, include steps to reproduce, what you expected, and any error text. For billing or login issues, include the account email you use with AutomaDocs - that usually gets resolved fastest in one thread.
If something is blocking a release, say so briefly - we triage by impact, but we do not guarantee same-day responses or custom SLAs.